DELIVERY & RETURNS

Delivery:

All delivery in Australia is free of charge. If you place an order before Midday, we’ll send it that same day Mon-Fri. Orders placed after midday Friday until Sunday will be sent Monday morning.

You'll receive email confirmation once your order has been shipped, but if you have any questions at any time feel free to reach out to us either by email or using the chat option in the bottom right of your screen.

Eco Delivery - PLANT A TREE

• As part of our mission to reduce our carbon footprint, we will plant a tree with every order! We have partnered with gold certified projects across Kenya, Haiti, and Madagascar that plant trees and support local communities and wildlife. 

Returns:

This returns policy is separate to the money-back-guarantee policy.

You can return your order to us within 14 days of purchase, provided that the safety seal is still intact. To do so, please email us at skincare@porefavor.com

The postage costs for returning the bottles is the responsibility of the customer and is non-refundable.